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Communication Skills for Managers

Course Overview

This course is designed for managers who wish to enhance their careers by sharpening their leadership impact. In an engaging learning environment, you will deepen your understanding of leadership effectiveness while building your communication abilities.
The program includes a considerable “leading self” element. You will consider why you communicate the way you do, and make commitments to improve your approach with others.

Takeaways

  • Uncover and define your own leadership and communication style
  • Increase your self-awareness and understand how your actions and words affect others
  • Use communication as an extension of interpersonal skills and personal leadership choices
  • Recognize what motivates others, and communicate to them according to their needs
  • Communicate with empathy and compassion
  • Inspire people by appealing to their emotions
  • Defuse and respond to difficult circumstances

Course Content

  • The role of Emotional Intelligence in communication: being more self-aware, controlling defensive impulses, aligning your actions with your values, managerial compassion vs. holding people accountable
  • Bringing out the talents of your team members
  • The Johari Window: how we absorb and share information relevant to more effective, open, two-way working relationships
  • Bolman and Deal’s 4 Frames: choosing the best communication approach to given situations
  • Managing difficult communications
  • The art of giving and receiving feedback
  • How hierarchy and power affect communication
  • Honouring individual differences, building trust and respect

Special Features 
This course is designed to develop real-world skills, while deepening your self-awareness. It employs a dynamic mix of group discussions, activity-based development and feedback to help you reach your potential
“I was truly impressed with the content and leadership of this course, and would recommend it to any leader, irrespective of their goals or experience.” 

Olu Macaulay
CEO Financial Group
Abuja
“Amazing course that teaches real-life lessons which are immediately applicable both inside and outside the office.” 

Anne Nwankwo
Ophthalmologist
Port Harcourt

How to Apply

Fee: N120, 000 only

Included in program fee*:

  • Tuition
  • All program materials and supplies
  • Completion certificate
  • Class-day meals (breakfast, lunch and breaks)

Date:  May 10 -12, 2017
Time: 9am – 5pm
Enquiries on Venue and Resource persons:
Contact: braingro@yahoo.com 
Call: 0803-403-4195, 0808-436-9290

APPLY HERE