| BUSINESS MANAGEMENT »»»»» |
Do you what it takes to be a successful manager? With the KBS Business management course you’ll gain a real understanding of the personal qualities, skills and knowledge it takes to be the best. Whether you’re looking to further your present career or to take an entirely new direction. Our course will help you gain a foothold on the management ladder.
OVERVIEW
Gain an understanding of how the business operates – got to know your employee, who your customers are, and the marketplace. Effective planning is vital management function so you’ll learn to set objectives, develop action plans and prioritize tasks to meet objectives. Discover how to identify and resolve potential problems and learn to plan communications to facilitate effective change. You’ll also develop an understanding of health and safety, and legislation surrounding business practices.
No previous experience required to access this course
Qualification
KBS Business management Diploma
Support and Benefits
- KBS Diploma can be shown as proof to employers of the professional skills you’ve mastered
- Access to a dedicated tutor and student advisors to guide you through your studies
- Professionally developed study units
Key Topics
Planning Change
Consider reasons why change must take place. Learn how to plan a timescale for the implementation of change and how to ensure that each objective is met. Explore ways of communicating information about change and involving employees in bringing about change.
Problem Solving
Discover how to recognize problems and their scope. Learn how to identity solutions and their likely effectiveness, and how to determine the optimum solution. Discover how to monitor and review solutions that have been implemented.
Using Information for Decision-making
Consider the importance for effective decision-making. Explore sources of information and methods of collecting information. Examine different decision-making models and learn how to apply them in problem solving.
Managing Your Time
Learn to set SMART objective and how to prioritize objectives. Examine different planning tools and gain the skills to estimate the duration of tasks.
Marketing
Consider the importance of marketing for managers. Discover how to determine an organization’s key markets and customers, as well as their major competitors. Examine the major marketing activities of organisations.
Financial Environment
Explore the main financial document used by organisations. Examine the financial indicators of business performance. Consider the sources of long, medium and short term funds.
Communication Process
Examine the communication cycle and learn how to overcome barriers to successful communication. Discover how to ensure that communication at work is effective.
Health and Safety – Law and Practice
Explore legislation relating to health, safety and welfare at work. Study the main features of organisation’s health and safety policies. Examine procedures for dealing with injuries, diseases and dangerous occurrences.
Understanding Customers
Discover how to recognize external, internal and potential customers and how to identify external and internal customers’ needs. Consider the need for customer care standards, and learn how to maintain effective relationships.
Leadership
Consider the difference between leadership and management. Explore alternative leadership styles and discover when to apply a particular style. Identify your own preferred leadership style. Discover how to develop trust within your team.
Hours of Study
6 Months/48 hours
Course Fee: N40,000:00