| AIR TICKETING AND RESERVATION »»»»» |
Already working an airline, travel agency or call centre? Perhaps you are considering a change of career into the dynamic and fast-paced area? This Fares and Ticketing level course is ideal for a thorough grounding in the industry terminology and all the latest procedures, fare types and ticketing completion to IATA (International Air Transport Association) standard.
Course Overview
You will learn how to plan various aspects of clients itinerary, select appropriate fares and issue a manual ticket.
Pre-requisite:
No experience required to access this course.
Qualification
KBS professional Diploma in Air ticketing and reservation, equivalent to British Airways Fares and Ticketing
Support and benefits
- Gain a worldwide industry recognition qualification.
- Access a dedicated tutor and students’ advisors to guide you through your studies.
- Professionally developed reference book and workbook supplied
- On successful completion of both the course, you can sit for and receive a certificate endorsed by British Airways (BA) which allows progression to the Fares and Ticketing level II course
Hours of Study
6 months /60 hours
Key Topics
World Geography and Codes
Learn industry standard codes for cities, airports, states, countries, currencies and the calendar. Examine the location of major cities worldwide. Gain the knowledge to answer customer enquiries about passports, visas, health or general country information.
IATA Fares
Examine the full range of fare types and learn how to confidently quote fares. Discover to recognize customers’ needs with regards to different types of air fares.
The Mileage System
Learn how to use Neutral Units of Constructions (NUCs) to construct one way and return fares for multi-sector routings using the mileage system. Examine a wide range of mileage principles. Discover how to apply the IATA rates of exchange and how to round off currency fares.
Ticketing
Learn how to interpret the information displayed on the different formats of automated tickets. Discover how to issue Manual Tickets. Examine the different types of special service that may be provided for a passenger by an airline. Explore free baggage allowances and excess baggage changes. Learn to complete Miscellaneous Change orders (MCOs) and multiple Purpose Documents (MPDs)
Course Fees
N40, 000:00